Support Center

Need help? We're here to assist you with any questions or issues you might have.

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App Support

Having issues with the app? Get technical support and troubleshooting help.

Get Help
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Account Issues

Need help with your account, login, or KOR balance? We'll help you sort it out.

Contact Support
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Business Support

Partner restaurants can get dedicated support for KOR integration and operations.

Partner Support

Common Issues

Reset Password

  • 1Open the app and click 'Forgot Password'
  • 2Enter your email address
  • 3Follow the reset link sent to your email
  • 4Create a new password

Update Profile

  • 1Go to Profile settings
  • 2Click 'Edit Profile'
  • 3Update your information
  • 4Save changes

KOR Points Issues

  • 1Check your transaction history
  • 2Verify the reward conditions
  • 3Contact the restaurant if needed
  • 4Reach out to support if unresolved

App Connection Issues

  • 1Check your internet connection
  • 2Close and restart the app
  • 3Update to the latest version
  • 4Clear app cache if needed

Need More Help?

Our support team is available to help you with any issues not covered above.